Privacy Policy

Azwajun Fashion — where timeless elegance meets modern style. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, with whom we share it, and the choices you have.

By using our website, placing an order, contacting us, or otherwise interacting with Azwajun Fashion (the “Services”), you agree to this Privacy Policy and our Terms of Service.

  1. Who We Are and How to Contact Us
  • Data Controller: Azwajun Fashion [insert legal entity status if applicable]
  • Address: 306/7, (Sovon Shoroni), Jhilpar, Pirerbagh, Mirpur 60 Feet, Amtola, Mirpur 2, Mirpur, Dhaka-1216, Bangladesh
  • Email: azwajunfashion@gmail.com
  • Phone/WhatsApp: +8801761875236, +8801971875236
  • Privacy Contact: Please include “Privacy Request” in your subject line when emailing us.
  1. What We Collect
    We collect information that you provide directly to us, information collected automatically, and information from third parties.

A. Information you provide

  • Account details: name, email, password, phone number
  • Order and delivery info: billing and shipping address, recipient details, contact details
  • Payment info: payment method, cardholder name, masked card details or payment tokens via our payment processors (we do not store full card numbers)
  • Communications: emails, calls, messages (including via WhatsApp/SMS where applicable), and customer service records
  • Reviews and user content: ratings, photos, comments, social media tags
  • Preferences: wish lists, saved items, size, style, and marketing preferences

B. Information collected automatically

  • Device and usage data: IP address, browser type, device identifiers, operating system, language, referring URLs, pages viewed, clicks, and timestamps
  • Cookies and similar technologies: web beacons, pixels, SDKs used for core site functions, analytics, personalization, and advertising

C. Information from third parties

  • Payment processors and fraud prevention partners
  • Delivery and logistics partners (e.g., shipping carriers)
  • Analytics and advertising partners
  • Social networks (if you interact with us via social or connect your account)
  • Publicly available sources
  1. How We Use Your Information
    We use your information to:
  • Provide and improve our Services: process orders and payments, deliver products, manage your account, provide customer support
  • Personalize your experience: product recommendations, saved preferences, content customization
  • Communicate with you: order updates, account notices, security alerts, service announcements
  • Marketing (with your consent where required): newsletters, offers, SMS campaigns; you can opt out at any time
  • Security and fraud prevention: detect, prevent, and investigate fraudulent or illegal activity
  • Compliance: meet legal, regulatory, tax, and accounting obligations; enforce our terms; protect our rights

Legal bases for processing (EEA/UK where applicable): performance of a contract, legitimate interests (e.g., security, service improvement, marketing to existing customers), consent (e.g., cookies, new subscriber marketing), and legal obligations.

  1. Cookies and Similar Technologies
    We use:
  • Strictly necessary cookies: core site functionality (cart, checkout, security)
  • Performance/analytics cookies: site usage, diagnostics, improvements
  • Functional cookies: preferences, saved items
  • Advertising/retargeting cookies: show relevant ads and measure campaigns

Your choices:

  • Cookie banner/settings: manage preferences via the Cookie Settings link on our site
  • Browser settings: block or delete cookies (may affect site functionality)
  • Do Not Track: we currently do not respond to DNT signals

  1. Payment Processing
    We use third-party processors to handle payments. They receive your payment details directly and protect them according to their own policies. We retain limited information such as transaction IDs, masked card details, and payment status to manage your orders, refunds, and fraud prevention.

  2. How We Share Information
    We do not sell your personal information for money. We may share limited data with partners for analytics and advertising; in some jurisdictions this may be considered “sharing” for cross-context behavioral advertising. You can opt out via Cookie Settings or (where applicable) a “Do Not Sell or Share My Personal Information” link.

We share information with:

  • Service providers: hosting, IT, security, analytics, customer support, email/SMS delivery, payment processing, and order fulfillment
  • Logistics and delivery partners: to ship your orders and handle returns
  • Advertising and analytics partners: to measure performance and show relevant content
  • Professional advisors: auditors, legal counsel, accountants
  • Authorities and legal obligations: to comply with law, court orders, or to protect rights, safety, and property
  • Business transfers: in connection with a merger, acquisition, financing, or sale of assets (your data may be transferred as part of the transaction)

  1. International Data Transfers
    We operate from Bangladesh and may transfer your information to service providers and partners in other countries. Where required, we implement appropriate safeguards (such as contractual commitments) to protect your information during transfers.

  2. Data Retention
    We keep personal information only as long as necessary to fulfill the purposes described in this Policy, including:

  • Orders and transactions: kept for the period required for legal, tax, and accounting purposes
  • Accounts: kept while your account is active; we may retain limited records after deletion to meet legal obligations, prevent fraud, or resolve disputes
  • Marketing: retained until you unsubscribe or after a period of inactivity, as permitted by law
  • Logs and analytics: kept for a reasonable period to improve and secure our services

  1. Security
    We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit (TLS), access controls, and monitoring. No system is 100% secure; please use strong passwords and protect your account credentials.

  2. Your Rights and Choices
    Depending on your location, you may have rights to:

  • Access: request a copy of your personal information
  • Correct: request corrections to inaccurate or incomplete data
  • Delete: request deletion of your personal information
  • Restrict or object: restrict or object to certain processing (e.g., direct marketing)
  • Portability: request transfer of your data to another organization
  • Withdraw consent: where processing is based on consent (e.g., cookies, marketing)
  • Lodge a complaint: with your local data protection authority where applicable

To exercise rights, contact azwajunfashion@gmail.com with “Privacy Request,” and provide enough information to verify your identity and locate your records. We may request additional information solely to verify your request.

  1. Your Marketing Preferences
  • Email: click “Unsubscribe” in any marketing email or email us
  • SMS: reply STOP to opt out; HELP for help. Message and data rates may apply
  • Push/browser notifications: manage through your device or browser settings
  • Ads: adjust cookie preferences and ad settings with platforms (e.g., Google, Meta)

  1. Children’s Privacy
    Our Services are not directed to children under 13 (or under 16 in some regions). We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information, contact us to delete it.

  2. User-Generated Content and Social Features
    If you tag us on social media or submit reviews, photos, or other content:

  • Your content may be public and may be used in our marketing, on our site, or social channels
  • Avoid posting sensitive personal information
  • Interactions with social platforms are governed by their privacy policies

  1. Third-Party Links and Services
    Our site may link to third-party websites, apps, or services. Their practices are not governed by this Policy. Review their privacy policies before providing personal information.

  2. Automated Decision-Making
    We may use limited automated processing (e.g., fraud screening, basic recommendations). We do not make decisions that produce legal or similarly significant effects without human involvement.

  3. Changes to This Policy
    We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the latest revision. Material changes will be posted on our site, and we may notify you by email or in-account notice. Your continued use of the Services after changes means you accept the updated Policy.

  4. Contact Us
    Questions or requests about privacy?

  • Email: azwajunfashion@gmail.com
  • Phone/WhatsApp: +8801761875236, +8801971875236
  • Address: 306/7, (Sovon Shoroni), Jhilpar, Pirerbagh, Mirpur 60 Feet, Amtola, Mirpur 2, Mirpur, Dhaka-1216, Bangladesh
    Please address messages to “Azwajun Fashion — Privacy Team.”

Regional Addenda

A) EEA/UK Addendum

  • Controller: Azwajun Fashion [insert legal entity status if applicable]
  • Legal bases: contract, legitimate interests, consent, legal obligations
  • Rights: access, rectification, erasure, restriction, portability, objection, and withdrawal of consent
  • International transfers: where applicable, we rely on appropriate safeguards (e.g., standard contractual clauses)
  • Complaints: you can lodge a complaint with your local supervisory authority

B) California (CCPA/CPRA) and Certain U.S. State Privacy Laws

  • Categories collected: identifiers (e.g., contact details), commercial information (orders), internet activity (log and analytics data), geolocation (approximate), inferences (preferences). Sensitive data is not collected intentionally except where needed for payment or security
  • Purposes: as described in Sections 3 and 6
  • “Sale”/“Sharing”: we do not sell personal information for money. We may “share” identifiers and internet activity with advertising partners for cross-context behavioral advertising. Opt out via Cookie Settings or the “Do Not Sell or Share My Personal Information” link (where provided)
  • Your rights: access, correct, delete, opt out of sale/share, limit use of sensitive personal information (if applicable), non-discrimination
  • Exercising rights: email azwajunfashion@gmail.com with “California Privacy Request.” We will verify your request; authorized agents may submit requests with proof of authorization

C) International Buyers and Cross-Border Shipments

  • If you order for delivery outside Bangladesh, we will share necessary information with carriers, customs, and logistics providers as required to deliver your order and comply with import/export laws and tax requirements

Notes

  • This Privacy Policy is a general template for informational purposes and does not constitute legal advice. Privacy laws can vary by jurisdiction. Consider having a local attorney review this Policy and your cookie/consent banner for compliance.
  • If you use specific platforms (e.g., Shopify, WooCommerce), analytics (e.g., Google Analytics), or ad tools (e.g., Meta Pixel), we can add those details and links to their policies.

Would you like me to:

  • Insert your exact Effective Date and legal entity name?
  • Add a Cookies Policy with a consent banner script and “Do Not Sell/Share” link text?
  • List your specific processors and shipping partners for added transparency?