Terms of Services

Welcome to Azwajun Fashion — where timeless elegance meets modern style. Discover curated collections crafted with quality and sustainability in mind. Dress with confidence, dress with Azwajun.

These Terms of Service (“Terms”) govern your access to and use of the Azwajun Fashion website, mobile experiences, and related services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

  1. Who We Are
  • “Azwajun Fashion,” “Azwajun,” “we,” “us,” or “our” refers to Azwajun Fashion [insert legal entity status if applicable], located at:
    306/7, (Sovon Shoroni), Jhilpar, Pirerbagh, Mirpur 60 Feet, Amtola, Mirpur 2, Mirpur, Dhaka-1216, Bangladesh.
  • Contact:
  1. Eligibility
  • You must be at least the age of majority in your jurisdiction (18 in most places) to make purchases. If you are under the age of majority, you may use the Services only with the consent and supervision of a parent or legal guardian.
  • You represent that you have the authority to agree to these Terms and that your use complies with applicable laws.
  1. Changes to These Terms
  • We may modify these Terms at any time. Changes take effect when posted on the Services with an updated “Effective Date.”
  • Your continued use after changes are posted constitutes acceptance. If you do not agree, stop using the Services.
  1. Accounts
  • You may need an account to access certain features. Keep your credentials confidential and do not share your account.
  • You are responsible for all activity under your account. Notify us immediately of unauthorized use.
  • We may suspend or terminate accounts that violate these Terms.
  1. Products, Availability, and Orders
  • We strive for accurate product descriptions, images, colors, sizing, and pricing, but do not warrant they are error-free. Color appearance may vary by device settings.
  • All orders are subject to acceptance and availability. We may refuse, limit, or cancel any order (including for suspected fraud, pricing/stock errors, or policy violations).
  • If we change or cancel an order, we will try to notify you via the contact details you provide.
  • Products are for personal, non-commercial use. Resale without our written consent is prohibited.
  • Preorders (if offered): Estimated delivery dates are not guaranteed and may change.
  1. Pricing, Taxes, and Payment
  • Prices are shown in BDT (Bangladeshi Taka) unless otherwise stated. Taxes, duties, shipping, and handling may be extra and shown at checkout where applicable.
  • We reserve the right to correct pricing errors. If a price is incorrect, we may cancel the order and issue a refund.
  • By submitting payment information, you authorize us and our payment processors to charge the total order amount (including applicable taxes and fees).
  • We use third-party payment processors; their terms and privacy policies may apply to your transactions.
  1. Shipping, Delivery, and Risk of Loss
  • Shipping options, costs, and estimated delivery times are shown at checkout. Estimates are not guaranteed.
  • Title and risk of loss transfer to you upon delivery to the shipping address you provide (or to the carrier, where permitted by law). Please verify local rules.
  • We are not responsible for delays caused by carriers, customs, or events beyond our control.
  1. Returns, Exchanges, and Refunds
  • Please review our Return & Exchange Policy (as posted on the site) for eligibility windows, condition requirements, and how to initiate a return.
  • Final sale items, gift cards, and personalized items may be non-returnable unless defective, as permitted by law.
  • Refunds are typically issued to the original payment method or as store credit where applicable.
  • Nothing in these Terms limits any non-waivable consumer rights you may have under applicable law.
  1. Promotions, Discount Codes, and Gift Cards
  • Promotions and codes have no cash value, are non-transferable, and may be subject to additional terms. Unless stated, promotions cannot be combined.
  • We may modify or discontinue promotions at any time.
  • Gift cards are not reloadable, cannot be redeemed for cash (except as required by law), and are at your risk once delivered or activated.
  1. Sustainability and Responsibility
  • We aim to craft with quality and sustainability in mind. See our Sustainability page for details on materials, certifications, and initiatives.
  • While we vet our partners, supply chains are complex; claims, metrics, and goals are current at the time of posting and may evolve.
  1. Intellectual Property
  • All content on the Services—including text, graphics, logos, images, product designs, videos, and software—is owned by or licensed to Azwajun and protected by intellectual property laws.
  • We grant you a limited, non-exclusive, revocable license to access and use the Services for personal, non-commercial purposes.
  • You may not copy, modify, distribute, create derivative works, reverse engineer, or exploit the Services or content without our prior written consent.
  1. User Content and Reviews
  • If you submit reviews, photos, comments, social media tags, or other content (“User Content”), you grant Azwajun a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, display, modify, adapt, publish, translate, and create derivative works from such content in any media for marketing, advertising, and operational purposes.
  • You represent that you own or have the necessary rights to your User Content and that it does not infringe any third-party rights or violate any law.
  • We may moderate, remove, or refuse User Content at our discretion.
  1. Acceptable Use
    You agree not to:
  • Use the Services for any unlawful purpose or to violate any laws or regulations.
  • Interfere with or disrupt the Services, servers, or networks, or introduce viruses or malicious code.
  • Scrape, crawl, harvest, or use automated means without our permission.
  • Attempt to gain unauthorized access to any part of the Services or to other accounts.
  • Misrepresent your identity or affiliation, or engage in deceptive or fraudulent activity.
  1. Third-Party Services and Links
  • The Services may contain links to third-party sites or integrate third-party tools. We are not responsible for their content, policies, or practices.
  • Your use of third-party services is at your own risk and may be subject to their terms and privacy policies.
  1. Communications; SMS and Email
  • By creating an account or making a purchase, you agree to receive transactional emails. You may also opt in to marketing emails or SMS. You can unsubscribe as described in those messages.
  • For SMS marketing (if applicable): Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
  1. Privacy
  • Our Privacy Policy explains how we collect, use, and share information. By using the Services, you consent to the practices described there.
  1. Disclaimer of Warranties
  • To the maximum extent permitted by law, the Services and all products are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
  • We do not warrant that the Services will be uninterrupted, secure, or error-free, or that defects will be corrected.
  1. Limitation of Liability
  • To the maximum extent permitted by law, Azwajun and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or related to your use of the Services or products.
  • Our total liability for any claim arising out of or relating to the Services or products will not exceed the amount you paid to us for the product(s) at issue in the 12 months preceding the event giving rise to the claim.
  • Some jurisdictions do not allow certain limitations; in those cases, the above limitations apply only to the extent permitted by law.
  1. Indemnification
  • You agree to defend, indemnify, and hold harmless Azwajun and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from or related to your use of the Services, your User Content, your violation of these Terms, or your violation of any law or third-party right.
  1. Governing Law; Dispute Resolution
  • Governing Law: These Terms are governed by the laws of the People’s Republic of Bangladesh, without regard to its conflict of laws principles and subject to any mandatory consumer protections in your place of residence.
  • Venue: You agree that the courts located in Dhaka, Bangladesh, will have exclusive jurisdiction over any dispute or claim arising from or related to these Terms or the Services, except where applicable consumer law provides you a right to bring claims elsewhere.
  1. Termination
  • We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including if you violate these Terms.
  • Upon termination, the rights and licenses granted to you will end. Sections intended to survive (including payment obligations, intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution) survive termination.
  1. Force Majeure
  • We are not liable for delays or failures to perform due to events beyond our reasonable control, including natural disasters, acts of government, labor disputes, supply chain disruptions, or failures of third-party providers.
  1. Children’s Use
  • The Services are not intended for children under 13 (or under 16 where applicable) without parental consent. We do not knowingly collect personal data from children without appropriate consent.
  1. Assignment
  • You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, or sale of assets, or by operation of law.
  1. Severability; No Waiver
  • If any provision is found unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions remain in full force.
  • Our failure to enforce any right or provision is not a waiver of such right or provision.
  1. Entire Agreement
  • These Terms, together with our Privacy Policy and any additional terms or policies referenced herein (including the Return & Exchange Policy), constitute the entire agreement between you and Azwajun regarding the Services and supersede all prior agreements.
  1. Notices; Contact
  • Notices to you may be provided via email, account notifications, or posting to the Services.
  • Questions or concerns about these Terms? Contact us at:

Optional Regional Addenda

  • EEA/UK Consumers: You may have a statutory right to withdraw from distance purchases within 14 days of delivery without giving any reason. Nothing in these Terms affects your mandatory rights under consumer law.
  • International Buyers: Duties, taxes, and import fees are your responsibility and vary by destination.

Note: This template is for general informational purposes and does not constitute legal advice. Consider having a local attorney review it, and let me know if you want me to add your return window, specific shipping methods, or any arbitration clause.